Privacy Policy

Toast Ventures Ltd (trading as WeddingRingRing), registered in England & Wales (company number 17080221), operates the audio guestbook platform at weddingringring.com.

Registered address: Suite A, 82 James Carter Road, Mildenhall, IP28 7DE, England.

Contact: hello@weddingringring.com

Account information: Name, email address, and password when you create an account (venue managers, customers, and partners).

Event information: Event dates, couple names, event type, and greeting messages provided by venue managers and customers.

Audio messages: Voice recordings left by event guests via our Twilio phone numbers, including caller phone number, call duration, and timestamp.

Venue information: Venue name, address, postcode, and logo uploaded by venue managers.

Usage data: Pages visited, browser type, IP address, and device information collected automatically.

Cookies: We use essential cookies for authentication and session management. See our cookie banner for details.

We use your information to:

• Provide and operate the audio guestbook service
• Assign and manage Twilio phone numbers for events
• Store and deliver audio messages to customers
• Send transactional emails (account creation, event reminders, post-event summaries)
• Generate text-to-speech greetings via ElevenLabs
• Process payments and manage subscriptions
• Respond to support requests

Contract: Processing necessary to provide our service to venue managers and customers.

Legitimate interest: Service improvement, security monitoring, and fraud prevention.

Consent: Marketing communications (you can opt out at any time).

Legal obligation: Where required by law, such as tax and accounting records.

We share data with the following processors, all under appropriate data processing agreements:

• Supabase (EU-West-1) — database and authentication
• Twilio — phone number provisioning and call recording
• ElevenLabs — text-to-speech greeting generation
• Resend — transactional email delivery
• Vercel — website hosting

Audio messages: Stored indefinitely. Customers have lifetime access to their event messages. Messages are never automatically deleted.

Account data: Retained while the account is active. Venue accounts that are deactivated retain historical event and customer data.

Phone numbers: Caller phone numbers are stored with messages. Twilio numbers are released when events are cancelled or venues are deactivated.

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure (subject to our retention obligations)
• Restrict or object to processing
• Data portability
• Lodge a complaint with the ICO (ico.org.uk)

To exercise any of these rights, contact us at hello@weddingringring.com.

We implement appropriate technical and organisational measures to protect your data, including encryption in transit (TLS), secure authentication, and row-level security on our database.

Our service is not directed at children under 16. We do not knowingly collect personal data from children.

We may update this policy from time to time. We will notify registered users of material changes via email.